PLANETUN STUDIO
Vehicle inspection, property inspection, claims or assistance, with your brand: steps, photos, questions, messages, language and Luna. No integration, no engineering and no development backlog. Once you publish, policyholders can use it.
Pick a template
Start from a ready-made inspection, claims or assistance journey.
Make it yours
Steps, photos, documents, questions, messages, brand, language and Luna. All through configuration.
Test and publish
Check the preview, test it on your phone with the QR code and publish. Roll back to the previous version whenever you want.
Start using it
Send it out right away: one inspection through the form, many through a spreadsheet, or a fixed link and QR code. No integration.
Each journey starts from a Planetun product already designed for what you inspect: a vehicle, a property or a piece of equipment. All of them come in four languages: Brazilian and European Portuguese, English and Spanish. You adjust and publish.
Digital Vehicle Inspection
Policyholders inspect their own car, guided photo by photo.
Digital Vehicle Inspection (Live Video)
The vehicle inspection with Luna Video, guided part by part.
Digital Property Inspection
The property inspection with room-by-room instructions and reference images.
Digital Property Inspection (Live Video)
The property inspection with Luna Video, room by room.
Digital Claim
Claims in auto and other P&C (property and casualty) lines, with guided capture of the damage and communication through each person's channel.
Digital Claim (Live Video)
Claims in auto and other P&C lines with Luna Video, which guides the damage record live, part by part.
Remote Diagnostics
The equipment, the label and the fault, before the technician heads out.
Remote Diagnostics (Live Video)
The diagnosis with Luna Video, with the customer showing the problem live.
No integration
You build, send and track everything in Studio, with Planetun VIA's analysis and inspection report on every request. Start today, with no technical project.
Full operation
Studio, Planetun VIA and Planetun Regulação: the journey feeds the Planetun desk adjusting team and you get the case resolved.
Integrated through Orquestrador
The request starts in your system and comes in through Planetun Orquestrador. The Studio journey is the app the policyholder uses, and the status and inspection report come back to you.
Across all products, you tell Planetun VIA what to decline, what to refer, what to accept with conditions and what to accept. Capture anti-fraud applies to every journey, and for borderline cases you choose who reviews them: your team or the Planetun desk adjusting team.
Luna in every product
Policyholders get answers from Luna by chat, voice or video, without leaving the step and without losing context. In the builder, she shows you how to use each screen.
Guided, checked capture
A frame and a sample photo for every position, with the license plate, document and photo quality checked on the spot, with the reason. Each photo carries the time, the location and the source of the shot. Works even offline.
Messages that get through
WhatsApp, SMS and email with your brand, combined or with one as backup for the others, with automatic translation.
Photos, videos and questions your way
Your own photo and video categories, and questions that lead to the next step and ask for the photos each case needs.
A/B testing
Publish two versions, choose the traffic split and keep the one with the higher completion rate. Before that, test it on your phone with the QR code.
Requests and history
Track every case, resend the invitation and download the complete package. Every change is logged: who changed what, and when.
Request a demo: we build your operation's journey with you, live.
