Analyst monitoring a risk decision dashboard (illustrative image)

PLANETUN VIA

Planetun VIA. You set the risk appetite. The VIA agents carry out the decision.

A risk decision console: you build the agent pipeline, integrate through the API and get the finished decision, with the reasons, in minutes.

20 years

of history

2 million+

processes a year: inspections, claims and collateral

1

dedicated AI model per insurer

API

asynchronous, with webhook

Today, inspections are decided slowly and at a high cost.

Everything lands in the adjuster's queue

A clean inspection waits as long as a suspicious one.

Every exception becomes a vendor ticket

Changing a criterion means waiting for a release.

Isolated signals

License plate, VIN, dashboard, documents and capture analyzed in silos, while fraud lives in the combination.

Repeat fraud gets through

The vehicle declined three months ago comes back as if it were the first time.

From request to decision in your system, with no manual step along the way.

  1. 1.

    Create

    Your system opens the process through the API and gets a branded inspection link.

  2. 2.

    Capture

    AI validates each photo on the spot and preserves the metadata: time, GPS, device.

  3. 3.

    Decide

    Each agent issues weighted signals. The engine adds them up against your threshold.

  4. 4.

    Deliver

    A signed webhook with the decision and the reasons, item by item. What takes human judgment goes to your underwriting desk, or to ours.

THE VIA FAMILY

The VIA agents, one for each part of the job.

Agents built on Planetun's proprietary AI. Each one does its part, shows the reason and passes it on. What takes judgment goes to a person. VIA connects Planetun's agents with external lookups to vehicle, company and market databases, registered without code: you combine everything in your underwriting rules, without being locked into a single AI vendor.

VIA Captura

Guides the capture and checks each photo as it arrives, angle and quality, including the dashboard.

VIA Antifraude

Validates photos and documents: photo of a photo, tampered documents, PDF authenticity, metadata, location and timing.

VIA Docs

Reads the license plate, VIN and vehicle registration, matches them to the proposal and validates the proof of address.

VIA Danos

Flags damage part by part and reads dashboard warning lights as a damage signal.

VIA Histórico

Compares against previous inspections in your own database, even without a license plate, by address or serial number.

VIA Subscrição

Queries external vehicle and company databases through the VIA marketplace.

VIA Decisão

VIA Regras applies your underwriting rules, and the Planetun underwriting desk judges what needs a person.

VIA Risco

VIA Score gives the risk approval score.

What VIA checks, across all products.

Auto, motorcycle, heavy vehicles, home, claims, assistance and collateral all go through the same capture anti-fraud, each under the client's own underwriting rules. The history checked is always your own database.

Photo source

Knows whether the photo came from the camera, the gallery or a PDF, and you decide what to accept.

Repeated photos, even disguised

Recognizes a photo that has already gone through your database, even cropped, compressed or re-photographed.

The same vehicle from start to finish

Checks that every photo shows the same vehicle and compares it with the previous inspection.

Photo at the insured location

Compares where each photo was taken with the address of the insured risk, without the policyholder's address leaving Planetun.

Inspection without a license plate

For properties and equipment, recognizes the same asset by address or serial number.

Rules read from the document

Document conditions that change acceptance are checked automatically, under each client's rules.

LUNA · VIA ATENDIMENTO

Luna talks to policyholders the way they prefer.

Luna is our family of generative AI service agents: she answers questions, guides each step and brings in a person when needed. She switches from text to voice or video without losing the context of the conversation.

By text

On WhatsApp and in the app, knowing which step the policyholder is on and what is left to finish.

By voice

Those who prefer to talk can talk, and Luna answers in audio, without the policyholder leaving the photo screen.

By video

Luna appears on video, as an avatar, and stays with the policyholder through the whole inspection.

The decision engine is your risk appetite, in numbers.

Each signal carries an action and a weight: immediate decline, partial decline, referral to human review or warning only. The engine adds up the weights and decides within the threshold you set. You adjust everything in your portal, with versioning and history, without opening a ticket.

Dashboard with risk decision indicators

VIA SCORE

The model that learns how you decide.

A neural network trained only on your insurer's decision history. Rules filter what is clear. The model handles what rules can't reach, the way your operation would. Every human verdict sent back through the API becomes learning. Proprietary, dedicated, never shared with another client. And every decision is explained, as required by Brazil's Insurance Contract Law (Lei 15.040/2024) and the LGPD, Brazil's data protection law.

No automated decision before agreement is proven.

  1. 1.

    Parity

    We reproduce your current rules, without changing anything in your operation.

  2. 2.

    Shadow

    The pipeline decides in parallel and we compare it with your adjuster's outcome.

  3. 3.

    Agreement

    We measure agreement signal by signal. Only what agrees starts to decide.

  4. 4.

    Selective switch-over

    Only approved signals decide, starting with clean inspections.

  5. 5.

    Evolution

    New agents, new weights, VIA Score.

Light integration: one credential, three calls and one webhook. Your current app stays.

Start alongside your operation: the agents decide next to your adjuster before they decide for them.

Planetun

Let's talk about your operation.