Adjuster from the Planetun desk adjusting team reviewing a vehicle inspection

SERVICE-AS-SOFTWARE

You set the rules. We deliver the result.

The inspection routed and reported, the risk decision with the reason, the claim adjusted and the part at the repair shop, with Luna at every step.

2 million+

processes a year: inspections, claims and collateral

R$ 40M+

in fraud prevented every year

20 years

in insurance operations, since 2006

Clients

Brazil's largest insurers and lenders make decisions with Planetun.

Porto Seguro
Tokio Marine
Mapfre
Yelum
Zurich
Sompo
Sura
Brasilprev
Chubb
Banco Pan
Banco BV
HDI
Bradesco Seguros
Creditas
Suhai
Allianz
BB Seguros
Youse
Exalt
Arc4
Porto Seguro
Tokio Marine
Mapfre
Yelum
Zurich
Sompo
Sura
Brasilprev
Chubb
Banco Pan
Banco BV
HDI
Bradesco Seguros
Creditas
Suhai
Allianz
BB Seguros
Youse
Exalt
Arc4

We are an operation that learned to become software. Now we bring both together to deliver the finished service.

  1. 2006

    Operations

    We started by doing the work: we settled claims by supplying parts, with people, phones and process.

  2. 2016

    Software

    We ran the market's first digital inspection and started delivering the tool for clients to operate.

  3. 2026

    Service-as-Software

    The finished process, run by AI agents and backed by people. You no longer buy the tool. You buy the result.

What this changes for you.

The rules are yours

You build the journey, the underwriting rules and the workflow. We don't impose a process.

The work is ours

Agents handle what follows rules. Our desk adjusting team and our adjusters handle what takes judgment.

Someone owns the result

Every decision comes with the reason and with someone at Planetun answering for it.

THE CHAIN

From the inspection request to the part at the repair shop: the same case, with the same data.

Six products you configure, VIA agents at every step and people where judgment is needed. The strength is not in any single link. It is in the whole chain.

  1. 1. ORCHESTRATE

    Planetun Orquestrador

    Routes vehicle and property inspections to service providers by the rules you set, with a standard inspection report and a single integration.

  2. 2. CAPTURE

    Planetun Studio

    You build the inspection, assistance and claims apps and start using them in minutes.

  3. 3. DECIDE

    Planetun VIA

    You build the underwriting rules with the VIA agents and get the decision with the reason.

  4. 4. ADJUST

    Planetun Regulação

    The review queue and the screens adjusters use to assess inspections and claims, with the VIA agents flagging what they saw.

  5. 5. ESTIMATE

    Planetun Orçamento

    Third-party property damage from first notice of loss to settlement: AI estimates from the photos, an adjuster validates, and the offer follows the insurer's rules.

  6. 6. SUPPLY

    Planetun Peças

    Reverse auction and parts procurement, closed automatically.

Specialist VIA agents check every photo on the spot, read the license plate, VIN and vehicle registration, cross-check fraud signals from the capture and give the approval score. With Luna, VIA Atendimento, they talk to the policyholder by text, voice and video without losing context, and bring in a person in real time when needed. All with Planetun's proprietary AI.
Service layer: the Planetun desk adjusting team answers for what takes judgment, and Mediadora handles parts purchasing when you hire it.

Not just auto insurance.

The same chain serves anyone who needs a finished result, with evidence and with a reason.

Insurance

Inspections, underwriting and claims, from a single car to a fleet, from homes to businesses.

Saiba mais

Auto-secured lending

The asset backing the loan validated at origination, including person-to-person sales (C2C), and protected at repossession.

Saiba mais

Assistance

A video call before the technician: they go on site only once.

Saiba mais

Life, retirement and annuities

Withdrawals and retirement through the app, with proof of life.

Saiba mais

Parts

The right part, on time, for insurers, rental companies and cooperatives, through a reverse auction among suppliers.

Saiba mais
FROM SOFTWARE TO SERVICE

Choose your level of service.

You operateFinished process

Use our products and run them with your own team.

Get the finished process, with our agents and our desk adjusting team.

Configuring is not operating: you set the rule once, the agents run it case by case, and we answer for the exceptions.

What we believe.

Nothing is decided without a trail

Every decision comes with the reason, the evidence and the source of the data. No black box: if we can't explain it, we can't deliver it.

Reliable evidence beats speed

Photos captured and checked on the spot, untouched originals, the source of every data point.

Our AI is proprietary

Trained on what only we have seen: the car before the policy and the claim all the way to the part. You can't buy that off the shelf.

Security and the law are not negotiable

Approved by the compliance teams of Brazil's largest insurers and of global insurers. Every decision explained, as required by Brazil's Insurance Contract Law (Lei 15.040/2024) and the LGPD, Brazil's data protection law.

Want to see what can come out finished in your operation?

Tell us how your inspections, claims or auto-secured lending work today.

Planetun

Let's talk about your operation.