Damaged car after a claim

PLANETUN REGULAÇÃO

The review of vehicle inspections, property inspections and claims, in a single module.

Work queues, pending processes and ready-to-use screens for the adjuster to assess each case, with the VIA agents flagging what they saw in the photos and documents. The adjuster can be from your team or from the Planetun desk adjusting team, which is optional.

From intake to inspection report.

  1. 1.

    Intake

    The inspection or the claim comes in through Orquestrador, through an integration, or through Studio itself.

  2. 2.

    Capture

    The policyholder sends photos and documents through the app, checked on the spot.

  3. 3.

    Triage

    Simple cases go straight through. What needs review enters the work queue.

  4. 4.

    Review

    The VIA agents flag damage and fraud signals. The adjuster opens the case, checks each finding and makes the assessment.

  5. 5.

    Result

    The assessment and a single inspection report go back to your system, with the reason for each decision.

The review workspace.

Work queues

The pending processes that came in for review, organized into queues, in one place.

Ready-to-use review screens

Standard screens for the adjuster to open the case, check each finding from the VIA agents and record the assessment.

Your adjuster or ours

Your team's analysts work in the same queues and screens. The Planetun desk adjusting team is optional.

Coverage reviewed

Each case checked against your rules and your policy, before the assessment.

Fraud stays out

Fraud signals are cross-checked before any payment, with the reason recorded.

A single inspection report

Queue, triage and assessment in one place, with a trail of who decided what.

AI flags it, the adjuster signs off.

The VIA agents handle what follows rules and show the reason for each finding. The adjuster judges and answers for the assessment. Over time, the adjuster steps in only where they add value.

THE CHAIN

Who delivers this result.

Planetun Studio

You build the inspection, assistance and claims apps and start using them in minutes.

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Planetun VIA

You build the underwriting rules with the VIA agents and get the decision with the reason.

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Planetun Regulação

The review queue and the screens adjusters use to assess inspections and claims, with the VIA agents flagging what they saw.

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Want to see the review queue working with your operation's rules?

Request a demo and we'll show you the module, from the queue to the assessment.

Planetun

Let's talk about your operation.